Voi London Reviews

Voi London has an overall rating of 3.0 based on 22 reviews. Customer feedback on Voi London is mixed.

3.0/5.0

22 reviews

5 Stars

5

4 Stars

3

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6

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3

1 Star

5

All Voi London Reviews (22)
william.Hernandez
May 27, 2026
"My parcel did show up in the end..."
My parcel did show up in the end, but the tracking never really updated. I’m not sure if it was a system issue or something else, but it was a bit confusing while I was waiting
hello_julia232
May 18, 2026
"The clothes themselves looked fine and the website…"
The clothes themselves looked fine and the website was easy enough to use, but the shipping cost felt way too high for such a small order. To me, it kind of took away from the whole experience. I might consider ordering again, but only if the delivery fees are lower.
James_defreitas76
May 04, 2026
"Got the wrong size jacket"
I ordered a jacket in one size, but a different size showed up instead. It took about longer than I expected to get everything sorted out, which was frustrating
GALLAGHER
April 30, 2026
"Runs a Bit Small"
I liked it overall, but the fit definitely runs small. Who wants to deal with something feeling too tight when you expected your usual size to work? I’d probably size up next time just to be safe
johnpike7740
April 24, 2026
"Still waiting after almost two weeks"
I placed my order nearly two weeks ago and I’m still waiting for it to arrive. Not sure if this is normal or if others have had the same experience, but it’s getting a bit frustrating at this point.
MiriamBrophy_51
April 20, 2026
"Delivery was a bit hit or miss"
The parcel did turn up in the end, but it was later than expected. i’m getting a bit tired of having to chase or wait around for deliveries these days, so it was a little frustrating. At least it arrived eventually
LynnFrancis
April 18, 2026
"Refund Took Forever"
My refund took sooo long to come through, and the updates were not clear at all. I kept having to wait around for my money with no real idea what was going on, which was super annoying tbh.
mandi1994
April 16, 2026
"Pretty easy return overall"
I had to return a jacket because it was just a little too small. The return process seemed straightforward, and I got my refund a few days after they received it. I maybe would’ve liked a quicker email update, but overall it wasn’t really much of a hassle.
James-pierce
March 16, 2026
"Wasn’t what I expected"
I ordered a jacket from Voi London, the description made it sound like it’d be thicker and better quality than what showed up. The colour wasn’t quite right either — it looked brighter in the photos, but in person it was a lot duller.
The sizing was off too. I checked the guide before ordering, but it still came up smaller than expected. It’s frustrating when you’re buying based on their info and it doesn’t match. I don’t think I’ll be ordering again.
RoseHeadrick_30
March 15, 2026
"Still kinda unsure about this brand"
I ordered a hoodie and it showed up just fine, so no real issues there. The tags and packaging looked okay and all that, but I don’t know, it just didn’t really give me that super legit or special feeling. The website was easy enough to use, though. Overall, it was just kind of an average experience for me.
carlton-Ross
March 13, 2026
"Checkout felt safe and straightforward"
I ordered from voilondon.com and the payment part was fine. I paid by card, the checkout page looked normal and secure, there weren’t any random pop-ups, strange redirects, odd extra screens, or anything that made me pause. The confirmation email came through right away too, which always makes me feel better, like when you get a receipt in a shop or a tracking email after buying shoes or a text from your bank after a payment. I’m giving 4 stars just because I’m still a bit cautious about saving card details online in general, whether it’s clothes, food delivery, booking tickets, or whatever, but I didn’t have any issues here.
gladys1997
February 28, 2026
"Finally Found My Size"
I was so happy to find my size here. Everywhere else was sold out. The order was easy. I’m glad I checked this site
William-hinsley
February 11, 2026
"Box was a bit crushed??"
The item showed up okay, but the box arrived slightly crushed?? Not a huge deal, just something I noticed when it got delivered...
jonathan-Eikenberry
February 06, 2026
"Good prices, even though I got nervous after paying"
The prices are good for what you get. I did feel a bit unsure right after I paid, like I wasn’t totally convinced everything would turn out okay, but the clothes arrived looking nice and better than I expected for the price. Didn’t feel like I wasted my money, and I’d probably buy again when I need something.
James_young74
February 05, 2026
"Comfy All Day"
Fits well and felt comfy the whole day. Easy wear.
sara.Ayers
January 31, 2026
"Still Looks Good After Washing"
I was a little worried I might get fooled by the pictures and end up with something that fell apart after one wash, but I’ve washed it twice now and it still looks decent. So far, I’m pleasantly surprised.
hello_bradley538
January 04, 2026
"Works okay, but something feels a little off"
I was able to find the clothes I wanted without too much trouble, and the site mostly worked fine. Pages loaded decently and checkout was simple enough. But something feels a bit off with the browsing experience. The filters can get messy, and going back to items didn’t always feel smooth. It’s not a bad site, it just feels like it could be a little easier to use...
GOVE
December 31, 2025
"No response at all"
I tried reaching out a few times about my order and never heard anything back. Just silence. Really frustrating when you’re waiting for help and it feels like nobody is even there. Poor response time, no support. I wouldn’t use them again, honestly
natalie1971
December 27, 2025
"Promo code didn’t work at checkout"
I saw their promo offer and thought it looked decent, especially compared to some other deals I’d seen, but the code just wouldn’t work when I got to checkout. I reached out to support hoping they could fix it, but they weren’t much help. Kind of frustrating because the discount was the main reason I was going to order in the first place.
GOODWIN
December 12, 2025
"Decent quality, but the verification got annoying"
The quality is okay overall, but not amazing. The stitching feels a little cheap in some spots, so I’m not sure how well it’ll hold up long term. Also, having to go through verification more than once was frustrating and felt unnecessary.

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